Having multiple designers on a team is awesome. You get feedback easily as everyone has the same context, you can bounce ideas off each other when stuck, and generally have a great time designing together.

In my latest post, I discussed how to build products people love using Jobs-to-be-Done, a theory that provides a framework to help uncover your customers' needs.

We've all been there. The developers have merged their final pull requests. The pipelines have all passed. The design team has approved. The staging website has passed QA. Ready for production. Right? 😃

As the websites and digital products we build become more and more complex, it is more important than ever to ensure that we are not excluding people from being able to experience them. It is therefore imperative that we understand how all users interact with our products, particularly screen reader users. I'm not saying we all need to be experts at using them, even though that's not a bad goal, ...

As product people, we're used to being bombarded with feature requests from different stakeholders like the sales team, partners, other teams within the organisation, or even our customers and users.

It can be difficult to ignore the niggling thought that the career path you chose as a teenager might not be the most suitable direction for the person you have become. After having so much time for reflection over the last few years, many people are experiencing this same worry. In 2021, there was a 24% rise in applications from mature students for full-time undergraduate degrees, raising the bar for ...

As a product person, I know there’s always an infinite number of requests and problems that my teams could be working on. These can come from users, or different stakeholders within the business and they’re usually mostly linked to something they want to unlock or move forward relating to their goals. But that doesn’t necessarily mean that we should action them, or that we will entertain them at all.

tl;dr I'd like to see services like GitHub and GitLab give users the option to hide their contribution activity to help foster a healthier environment.

Making websites has become easy. As creatures of habit, we use the same tools we love to get our job done. As the world is slowly but surely facing irreversible changes because of human activities, what can we do to help as developers?

In my career as a product designer so far, I've learnt that creating a strong relationship with the engineers in the team is one of the most important elements for success. I’ve really enjoyed working closely alongside, and learning from, the developers and engineers on the teams I’ve been a part of, and it’s great to be able to work directly with the people building what I’m designing. From conversations ...