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Delivery

The crucial role of community building through your career

Building confidence in your role is an ongoing journey characterised by learning, growth, and the steadfast support of a robust community. Whether you discover this community within your organisation or by connecting with peers in similar roles outside of work, the significance of cultivating it through community engagement cannot be emphasised enough. The Power of Community: Despite the solitary moments that come with your role, the truth is that you ...

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Delivery

Empathy: The Heart of Client Management

As a Delivery Lead, I play a crucial role in building meaningful relationships with our clients, going beyond the conventional focus on timelines and deliverables. When it comes to client management at Potato, empathy is my secret sauce. It's about understanding clients on a deeper level, beyond their business objectives. It's about appreciating their precise demanding situations, aspirations, and the human aspect of their expert roles.

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Design

Immersive Experience Design: Creative workflows

In a series of posts over the next month, we are exploring the creative workflow process for designing playful and interactive narrative experiences that blur the lines between the real and virtual worlds. Our experience coming out of the UKRI "Audience of the Future” project has informed a lot of what we’re doing but we’ve gone further in the last year and we wanted to share some of our findings. ...

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Delivery

The Stinky Fish Session - A tool for Delivery leads to embrace uncomfortable growth

Let’s dive into an extraordinary and somewhat unconventional technique that promises to transform the way Delivery leads can tackle uncertainties during the project life cycle – the Stinky Fish Session. Now, before you turn up your nose, let me assure you that this unique approach is not about actual fish (thank goodness!). Instead, it's a metaphorical representation of those tough and unpleasant issues we often shy away from and how ...

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Design

Moving beyond user Personas

While working in research, innovation, and product design, I've often found myself being asked to work with Personas. They are ubiquitous, regarded as a key tool for empathy and design. However, I believe it's time to take a closer look at them, to expand beyond them, to find new ways of representing and creating for our users. While I believe in the purpose behind Personas - to connect with people, ...

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Perspectives

Business Experimentation: The Key to Innovation and Growth

In today's fast-paced business environment, innovation and growth are essential for companies to stay ahead of the competition. However, implementing new ideas and strategies can be risky, as they may not always resonate with customers or deliver the desired results. This is where business experimentation comes in. Business experimentation is a process of testing and validating new ideas in a business setting. The goal is to reduce the risk of ...

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Perspectives

Introducing Root: A Web Audio UI Component Library

Did you know 1 in 5 people have a secret interest in music technology? Of course you didn’t - it’s not true. However, when you find a group of passionate people in your workplace who are into music technology - you have to do something about it.

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Perspectives

Exploring The Web: The Shifting Landscape of the Internet

The internet has been established as the primary access point for information in our lives. We are increasingly exclusively reliant on web-based information and services. However, the way we access information on the internet is still evolving rapidly.

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Perspectives

Scaling Sensibly: How to Determine If Your Startup is Ready

Starting a business is no easy feat, and for many entrepreneurs, the ultimate goal is to grow and scale their startup with the hopes of turning it into a unicorn. But how do you know whether your business is ready to take that next step and scale? Scaling too quickly can lead to a host of problems, from inefficient operations to customer churn, while scaling too slowly can mean missed ...

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Engineering

Web Development: 9 Overlooked Accessibility Features

Today's hectic development cycle of building, shipping, and scaling quickly can cause us to overlook website accessibility (a11y)

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